I'm sure you have to deal with that too once in a while.
Write down the times the connection is down and claim the money you've lost because you couldn't access internet.
You won't get it back, I think.
But you'll make the business aware they have to take care of their services far better.
First go to customer services, then go higher.
They'll settle the matter by giving you free internet for one or two months to make you shut up.
Isn't that nice?
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