We were even asked for an interview, because we were the most serious requesters and the most dedicated ones.
Then he came home.
He said nothing about it all, and not even said a small thank you.
When there was finally a chance to ask him how he experienced the greetings from us, it turned out he didn;'t hear a thing, not even the interview which was made especially for him.
So when you send greetings to the troops, also send them in such a way that they can't be missed: just in an envelope in the mail.